Terms and Conditions

Overview:

53Tacoma International Coffee Café is a veteran‑owned business offering premium, ethically sourced coffees through our online storefront. These Terms govern your use of our website, your purchases, and your participation in any programs or promotions.

Eligibility:

To use our website or place an order, you must be:

  • At least 18 years old

  • Able to enter legally binding agreements

  • Using the website for personal, non‑commercial purposes unless otherwise authorized

Ordering & Payment

  • All orders placed through our website are subject to acceptance and availability.

  • Prices are listed in U.S. dollars and may change without notice.

  • Payment must be completed at checkout through approved payment methods.

  • You agree to provide accurate billing and shipping information.

Returns & Refunds

  • Because coffee is a perishable product, all sales are generally final. However, if your order arrives damaged, incorrect, or defective, please contact us within 7 days of delivery so we can make it right.

  • Product Descriptions

  • We strive to provide accurate descriptions of all products, including flavor notes, origin details, and roast profiles. However, natural variations in coffee beans may result in slight differences in taste or appearance.

  • Intellectual Property

  • All content on the website including logos, branding, product descriptions, images, and text, is the property of 53Tacoma International Coffee Café and may not be copied, reproduced, or distributed without written permission.

Promotions, Programs & Polite Testing

From time to time, 53Tacoma may offer:

  • Special promotions

  • Early access programs

  • Product testing groups (such as “Polite”)

Participation is voluntary and subject to additional guidelines provided at the time of enrollment.

Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

53Tacoma International Coffee Café (“53Tacoma,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address.

  • Payment Information: Processed securely through third‑party payment providers; we do not store full credit card details.

  • Order Information: Products purchased, order history, and preferences.

  • Technical Information: IP address, browser type, device information, and site usage data collected through cookies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate updates, confirmations, and customer support

  • Improve website performance and user experience

  • Provide promotional offers or updates (only with your consent)

  • Maintain security and prevent fraudulent activity

3. Cookies & Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze site traffic, and improve functionality. You may disable cookies through your browser settings, though some features may not function properly.

4. Information Sharing

We do not sell or rent your personal information. We may share limited information with:

  • Payment processors

  • Shipping carriers

  • Website service providers

  • Legal authorities when required by law

All partners are required to protect your information and use it only for the services they provide.

5. Data Security

We use industry‑standard security measures to protect your information. While no system is completely secure, we work diligently to safeguard your data.

6. Your Rights

You may:

  • Request access to your personal information

  • Update or correct your information

  • Request deletion of your account

  • Opt out of marketing communications at any time

7. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the website indicates acceptance of any changes.

8. Contact Us

For questions or concerns, contact us at: 53Tacoma International Coffee Café Email: [insert email] Phone: [insert number] Gainesville, VA

53Tacoma International Coffee Café – Shipping & Returns Policy

Effective Date: 1 September 2026 Last Updated: 1 September 2026

1. Order Processing

  • Orders are processed in the order they are received.

  • Standard processing time is 1–3 business days, excluding weekends and holidays.

  • You will receive an email confirmation once your order is placed and another when it ships.

2. Shipping

  • Shipping rates are calculated at checkout based on location and carrier.

  • Delivery times vary depending on carrier and destination.

  • Once an order is shipped, 53Tacoma is not responsible for delays caused by carriers, weather, or unforeseen circumstances.

3. Local Pickup

Are not available at this time

4. Returns & Refunds

Because coffee is a perishable product, all sales are final. However, we stand behind the quality of our products. If your order arrives:

  • Damaged

  • Incorrect

  • Defective

Please contact us within 7 days of delivery. We will review the issue and provide a replacement or store credit when appropriate.

5. Lost or Stolen Packages

If a package is marked “delivered” but cannot be located:

  • Please check with neighbors or your local carrier office.

  • If the package remains missing, contact us and we will assist in filing a claim with the carrier.